About These Terms
Chandra Ecom Solutions provides Amazon-focused ecommerce support including account management, account health management, re-start support, listing services, advertising support, onboarding, reinstatement assistance, training, trademark-registration support, Virtual Office/GST/APOB support for e-commerce sellers and related ecommerce services.
Use of the Website
You agree to use this website only for lawful purposes and not to attempt to disrupt, damage, misuse or gain unauthorized access to the website, systems or content.
- Do not use the website for fraudulent, abusive or unlawful activity.
- Do not attempt to interfere with website security or availability.
- Do not reproduce protected website content without permission.
Services & Payments
Service scope, fees, taxes, timelines and deliverables are governed by the applicable quotation, invoice, written communication or service agreement. Payment is required according to the agreed terms. Work may be paused for overdue payments or missing required seller inputs.
Service-Specific Terms
Some service pages include concise service-specific terms covering items such as payment timing, revisions, seller responsibilities, refund conditions and marketplace-controlled outcomes. Those specific terms apply to the relevant engagement together with these general terms.
Marketplace Decisions & Results
Chandra Ecom Solutions provides seller-support and consulting services. Amazon and other marketplaces independently control their platforms, eligibility, policy enforcement, account decisions, search visibility and advertising systems. CES does not guarantee reinstatement, sales, ranking, Buy Box ownership, advertising performance or any specific marketplace outcome.
Seller Information & Compliance
Clients are responsible for providing complete, accurate and lawful business, product, supplier and compliance information. CES will not assist with fabricated invoices, misleading documents or false representations.
Intellectual Property
Unless otherwise stated, original website text, design elements and Chandra Ecom Solutions branding are protected by applicable intellectual-property laws. Third-party names and trademarks remain the property of their respective owners.
Disclaimers & Limitation of Liability
Services and website information are provided subject to the agreed service scope and applicable law. CES is not responsible for losses caused solely by marketplace policy changes, platform outages, third-party systems, inaccurate seller-provided information or circumstances outside reasonable control.
Termination
Services may be suspended or terminated for non-payment, misuse, fraudulent activity, material breach of agreed terms or other lawful reasons. Any refund entitlement is governed by the applicable service terms and the Cancellation & Refund Policy.
Governing Law
These terms are governed by the laws of India. Any jurisdiction provision in a service agreement or applicable policy will apply to the relevant engagement.
Contact
Questions about these terms can be sent to info@chandraecomsolutions.com.