Health + notices
Keep attention on policy and performance risks.
- Account Health and policy-notification monitoring
- Enforcement notice and documentation review
- Listing-level warning and corrective-action guidance
ACCOUNT HEALTH MANAGEMENT · INDIA
Amazon Account Health Management
Notice the issue. Follow it through.
Ongoing Account Health attention and practical Seller Central support.
Review notices, coordinate operational actions and support listing/case work during the active agreed engagement.
For active seller accounts. Advertising and promotional campaign management are excluded. View fees & scope ↓
CHOOSE THE RIGHT ROUTE
Match the service
to your account status.
Your account status or immediate need determines the appropriate service.
WHAT CES HANDLES
Account Health Management: What’s Included
See the work CES handles, the inputs needed and the limits of the agreed scope.
Seller Central work
Coordinate practical account operations within scope.
- Important account actions and case follow-up
- Listing edits and new listings within agreed workload
- Relevant pricing, inventory and fulfilment guidance
Active-engagement support
Respond to issues that arise during service.
- Appeal/case-response support within agreed scope
- Operational follow-through and seller input coordination
- Amazon retains all enforcement decisions
Service details & responsibilities
What Is Included
The service supports active seller accounts that need ongoing Account Health attention and practical Seller Central assistance without full advertising/promotion management.
- Regular Account Health dashboard, policy-notification and performance-risk monitoring.
- Seller Central operational follow-up and important account actions within scope.
- Listing edits and new listing support during the active engagement, subject to the agreed catalogue workload.
- Review of enforcement notices, documentation requirements and appeal/case-response support during the active engagement.
- Case follow-up, listing-level warning review and corrective-action guidance within scope.
- Pricing, inventory, fulfilment and other practical operational guidance where relevant to Account Health.
If a Suspension Occurs
The account status at the start of service matters.
- Already Suspended Before Service: An account that is already suspended/deactivated and requires reinstatement work is normally handled under Seller Reinstatement rather than starting Account Health Management.
- Suspension During Active Service: If a suspension or appeal issue arises while Account Health Management is actively being delivered, CES can support the appeal/case work within the active engagement scope.
Seller Responsibilities
- Provide accurate product, supplier, business and compliance information.
- Provide the access/permissions and documents needed for issue review.
- Act promptly on seller-side requirements and maintain compliant products, fulfilment and customer service.
- Do not submit conflicting case responses or unsupported documents while CES is handling an active issue.
What is excluded from this monthly service?
- Advertising campaign setup, optimisation and ongoing ad management.
- Promotional campaign management and business-wide advertising strategy.
- A+ Content, Brand Store and advanced creative work unless separately agreed.
- Amazon fees, seller ad spend and third-party charges.
SEE THE WORK TAKE SHAPE
Illustrative Policy-Notice Follow-Up
See how a notice connects to evidence, seller actions and follow-up. The actual response depends on the issue.
ILLUSTRATIVE ISSUE ROUTE
Keep the response connected.
The issue, evidence and operational correction need to agree.
- Read the notice and relevant case history
- Identify documents and seller-side corrections
- Coordinate the response and important follow-up
SHARED RESPONSIBILITY
Useful support needs real inputs.
CES coordinates agreed work; the seller supplies truthful records and acts on operational requirements.
- Genuine business, supplier and product information
- Timely permissions, documents and approvals
- No conflicting case replies or unsupported documents
Illustrative example only. Illustrative workflows; no client results or Amazon approval are represented. Final work follows the agreed scope.
HOW WE WORK
How the Service Works
One clear sequence, with your inputs and approvals built in.
- 01
Confirm account status
Understand whether ongoing support or reinstatement is appropriate.
- 02
Review notices
Identify policy risks, documentation and account actions.
- 03
Coordinate the work
Handle agreed listing, case and operational follow-up.
- 04
Track next actions
Keep seller inputs and marketplace dependencies clear.
What should I keep ready?
- Accurate product, supplier, business and compliance information
- Approved account permissions and genuine requested records
- Prompt seller-side corrective action and approvals
- Coordination to avoid conflicting case responses
Where account access is required, use approved user permissions. Do not share passwords or OTPs.
FEES & SCOPE
Account Health Management Fees & Service Terms
For the active engagement period, within the agreed operational workload and scope.
Review the deliverables ↑ACCOUNT HEALTH MANAGEMENT
₹7,000+ GST
per month
per month
New listing and appeal/case work arising during active engagement are included within the agreed workload. Advertising and promotions management are excluded.
Confirm my scopeService scope & terms
- The service fee is ₹7,000 + GST per month and is billed monthly for the active engagement period.
- Advertising and promotional campaign management are excluded from Account Health Management.
- New listings and appeal/case work arising during the active engagement are included within the agreed operational workload and scope.
- An account already suspended/deactivated before the engagement may require the separate Seller Reinstatement service.
- Amazon independently controls policy enforcement, Account Health status, listing restrictions and account decisions.
- Seller remains responsible for truthful information, product compliance, fulfilment and customer experience.
QUESTIONS BEFORE YOU START
Account Health Management FAQs
What is Account Health Management?
It is a monthly service for active Amazon seller accounts that need Account Health monitoring plus practical Seller Central operational support. Advertising and promotional campaign management are excluded.
What is the current Account Health Management price?
The approved fee is ₹7,000 + GST per month.
What is included during the active engagement?
Within the agreed workload and scope, CES can monitor Account Health and policy notifications, support Seller Central operations, work on new listings, review enforcement notices, help with appeals/case responses and follow up important account issues.
Does it include Amazon Advertising?
No. Advertising and promotional campaign management are not included in Account Health Management. Amazon Advertising or Complete Account Management may be more suitable if ad management is required.
What if my account is already suspended before I start the service?
An account that is already suspended or deactivated and needs reinstatement work is normally handled under the separate Seller Reinstatement service.
What if a suspension happens while Account Health Management is active?
If a suspension or appeal issue arises during the active Account Health Management engagement, CES can support the appeal/case work within the active agreed scope.
Does CES guarantee that the account will remain healthy or active?
No. Amazon controls policy enforcement and account decisions, while seller operations and product compliance also affect Account Health.
Helpful seller resources
YOUR NEXT STEP
Let’s understand
what needs attention.
Share your current position. We will confirm the right scope before work begins.