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Amazon Account Management

Amazon Account Management Services in India

Seller Central management for listings, account health, advertising, pricing and daily operations—all within an agreed scope.

Your monthly service

What’s included

Account Analysis & Listing Quality Checks

Clear scope, practical execution and seller-owned information at every stage.

Regular account reviews and catalogue checks help identify operational gaps and keep product information accurate.

  • Seller account review and marketplace-performance checks.
  • Listing quality checks covering titles, bullet points, descriptions, images and keyword alignment.
  • Edits to existing listings and creation of up to 50 new listings per month; additional listings are ₹20 + GST each.
  • Catalogue issue identification and Seller Central case coordination.
  • Review of important operational signals that can affect visibility, conversion or account stability.

Buyer Communication, Account Health & Policy Support

  • Monitoring and coordination of Buyer-Seller Messages within the agreed workflow and applicable Amazon communication rules.
  • Regular Account Health and policy-notification review.
  • Monitoring customer feedback for issues that may qualify for action under Amazon policy.
  • Guidance on corrective action, documentation and policy-compliant issue response where required.
  • Suspension appeals and reinstatement support are included in the account-management fee; Amazon makes the final decision.

CES does not promise feedback removal or platform decisions. Amazon independently decides whether feedback, violations or enforcement actions qualify for removal or reversal.

Advertising, Pricing & Promotion Planning

  • Amazon advertising management is included, with campaign review and optimisation once a week.
  • Automatic and manual campaign planning using eligible Sponsored Ads formats according to the seller-approved budget and account strategy.
  • Keyword, product-targeting and negative-targeting work based on campaign data.
  • Product-pricing review in the context of competitors, market conditions and promotions.
  • Guidance on automated pricing rules where suitable and seller-approved.
  • Planning for relevant Amazon events, coupons and promotions where commercially appropriate.

Everyday Operations, SAFE-T, FBA & Flex Support

  • Day-to-day Seller Central operational coordination within the agreed package.
  • Order-status and catalogue-operational monitoring where included in scope.
  • Guidance on MFN/FBA operational transitions or listing fulfilment settings where applicable.
  • SAFE-T reimbursement-appeal support when the seller provides the required evidence.
  • FBA/Flex-related queries and issue coordination within the agreed Account Management scope.
  • Priority handling of unforeseen Seller Central issues according to business impact and available information.

A Structured Operating Rhythm

Monitor

Review Account Health, listings and operational issues.

Prioritise

Focus on urgent risks and the next practical actions.

Optimise weekly

Review and optimise advertising campaigns every week.

Report weekly

Receive weekly performance reports and a monthly account review.

Clear responsibilities

CES handles

  • Listing edits and up to 50 new listings per month.
  • Advertising management and weekly campaign optimisation.
  • Account Health, suspension appeals and reinstatement support.
  • Seller Central cases, pricing and promotion coordination.
  • Weekly performance reports and a monthly account review.

Seller provides

  • Accurate product information, images and genuine supporting documents.
  • Inventory, order fulfilment, packaging and product quality.
  • Required account permissions and timely approvals.
  • Advertising funds, Amazon fees and third-party charges.
  • Legal/category compliance and cooperation on operational corrections.

Need focused compliance and risk monitoring? Focused Account Health Management →

Clear deliverables

What ongoing Account Management includes in practice

The service is designed around a repeatable operating rhythm rather than an undefined “manage everything” promise.

Weekly advertising review

Advertising campaigns are reviewed and optimized weekly within the seller-approved strategy and budget.

Weekly reports + monthly review

Weekly performance reports help track priorities and account actions, with a monthly review of progress and next steps.

Account + catalogue operations

Listings, Account Health, Seller Central cases, pricing/promotions and agreed operational issues are handled within the stated package.

Seller responsibilities remain explicit

Inventory, fulfilment, product quality, accurate documents, permissions and timely approvals remain seller responsibilities.

What to expect

Your weekly report, explained

A simple overview of the information we review and the actions it can guide.

Sales & orders

Available sales, orders and returns trends for the reporting period.

Advertising

Campaign results and where changes may help, using the available data.

Account operations

Important listing, Account Health and Seller Central issues to follow up.

Next actions

Work completed, priorities and any inputs or approvals needed from you.

Illustrative process only, not a client result or a promise of platform approval, outcome or extra deliverables. Actual work follows the agreed service scope.

See the detailed example checklist

Illustrative weekly report outline: reports use available account records and the agreed service scope; a monthly review connects the results with upcoming priorities.

  • Business context — compare available sales, order, return and traffic trends for the report period before deciding what needs attention.
  • Advertising context — distinguish advertising-attributed results from total business sales; use ACoS and TACoS only with the required comparable data.
  • Operations context — record open listing issues, Account Health notices and Seller Central cases along with genuine evidence still needed.
  • Next actions — show completed work, priorities, pending seller approvals and what will be reviewed in the next weekly advertising cycle.
Working process

Simple, structured and easy to follow

1Understand requirement 2Define scope 3Execute 4Review & improve
Service termsImportant terms for Amazon Account Management
  • All professional fees and applicable taxes are payable in advance and in full unless otherwise agreed in writing; partial payments are not accepted.
  • No refund is provided for Account Management if the client cancels before the agreed service period ends, subject to the applicable written agreement and law.
  • Recurring-service invoices are issued according to the agreed billing cycle and should be paid within the stated payment period.
  • Cancellation requests should be communicated promptly in writing, and CES account permissions should be removed when the service is formally closed.
  • If an invoice remains unpaid for more than seven days, services may be paused; the unpaid month still counts as part of the service period and remains due.
  • Suspension appeals and reinstatement support are included in Account Management. Any outstanding account-management dues remain payable; Amazon controls the final outcome.
  • If overdue dues are later cleared and service resumes, outstanding dues may be adjusted with the new payment according to the written billing arrangement.
  • Amazon advertising spend, marketplace fees and third-party charges are separate from CES professional fees unless expressly included.
  • CES does not guarantee a particular sales, ranking, Buy Box, ACoS/ROAS or marketplace outcome.
  • Up to 50 new listings are included per month. Each additional listing costs ₹20 + GST. A+ Content, Brand Store creation/design and creative work are charged separately.
  • The two-month advance-payment offer is for new account-management clients only. The starting monthly fee stays fixed for all three months, and the third month’s account-management service fee is waived. Separately charged work, advertising spend and third-party charges are not part of the free-month offer.

These service-specific terms apply together with the website Terms & Conditions and applicable written quotation/invoice.

2000+Clients Supported
1750+Accounts Managed
8500+Reinstatement Cases Supported
40,000+Product Listings Worked On
Frequently asked questions

Amazon Account Management FAQs

Useful answers before you discuss your exact requirement with our team.

What is included in Account Management?

Existing listing edits, up to 50 new listings per month, advertising management with weekly optimisation, Account Health and Seller Central operations, suspension appeals and reinstatement support are included. Weekly performance reports and a monthly account review are included.

How are the monthly charges calculated?

The monthly slab uses the previous month’s sales after deducting returns: up to ₹2 lakh: ₹5,000 + GST; above ₹2 lakh–₹4 lakh: ₹6,000 + GST; above ₹4 lakh–₹10 lakh: ₹7,000 + GST; above ₹10 lakh–₹15 lakh: ₹8,000 + GST. Above ₹15 lakh after returns, the fee is ₹10,000 or 1% of those sales (whichever is higher), plus GST. The starting slab is fixed for the billing month.

What if returns bring sales below ₹15 lakh?

Returns are deducted before selecting the slab. For example, ₹16 lakh before returns and ₹14 lakh after returns falls in the above ₹10 lakh–₹15 lakh slab: ₹8,000 + GST. If sales after returns are ₹18 lakh, the fee is ₹18,000 + GST, since 1% exceeds the ₹10,000 minimum.

How does the introductory offer work?

Only new account-management clients qualify. Pay two months’ fees plus GST in advance and receive the third month’s account-management service free. For this introductory advance-payment offer, the starting monthly fee is fixed for all three months, even if a later month’s sales change. Separately charged work and seller-paid expenses remain payable.

What do additional listings cost?

Up to 50 new listings per month are included. Each additional listing costs ₹20 + GST.

Is advertising management included?

Yes. Amazon advertising management and weekly campaign review and optimisation are included. Amazon advertising spend is paid separately by the seller.

How often will I receive reports and review calls?

You receive weekly performance reports and a monthly account review. The review format and meeting arrangements follow the agreed operating plan.

Are A+ Content, Brand Store and creative work included?

These are charged separately: A+ Content creation, Brand Store creation and design, product images, banners and other creative designs.

Is suspension appeal and reinstatement support included?

Yes. Suspension appeals and reinstatement support are included in Account Management. The seller must provide genuine documents and cooperate with the case review. Amazon makes the final reinstatement decision; no outcome is guaranteed.

Who is responsible for inventory, dispatch and compliance?

The seller provides inventory, fulfilment, packaging, product quality, accurate information and supporting documents, and remains responsible for legal/category compliance.

What happens if service is cancelled or an invoice is overdue?

Cancellation before the agreed period ends does not receive a refund, subject to the written agreement and law. Services may pause after more than 7 days overdue; the unpaid month still counts and remains due. Read the full service terms beside the fees.

Ready to grow your Amazon business?

Talk to our team about your next priority.

Get practical guidance for onboarding, re-starting inactive accounts, operations, advertising, listings or account issues.