Account Age
The seller account should generally be at least 1 year old.
Restart an accessible but inactive, dormant or paused Amazon business with a structured review of Account Health, catalogue, listings, inventory, fulfilment, pricing and advertising readiness.
For active and accessible Amazon seller accounts that became inactive, dormant or paused. Suspended/deactivated accounts requiring appeal support come under Seller Reinstatement. Seller Reinstatement →
Clear scope, practical execution and seller-owned information at every stage.
Free Re-Start support generally depends on all key conditions below and is confirmed only after CES reviews the account.
The seller account should generally be at least 1 year old.
The seller account should generally have had no sales during the last 12 months.
The account must remain active and accessible, not suspended or deactivated.
The seller should have a catalogue of at least 30 SKUs for the free Re-Start benefit structure.
The seller should be ready with catalogue, inventory, pricing and operational details needed for relaunch.
Final eligibility and free scope are confirmed by CES after account review. If the seller does not qualify for free Account Re-Start support, CES may guide them to a suitable separate service or Account Management plan based on the account condition and required work.
Inactive accounts can contain outdated listings, unavailable products, old campaigns, unresolved catalogue issues or fulfilment gaps. Restarting everything at once can waste advertising spend and create avoidable operational problems.
If Amazon has suspended or deactivated selling privileges and an appeal is required, use Seller Reinstatement instead of Account Reactivation / Re-Start. Seller Reinstatement →
If ongoing support is required after the relaunch, CES can separately provide Complete Account Management, focused Account Health Management, Amazon Advertising, catalogue work or other agreed services.
These service-specific terms apply together with the website Terms & Conditions and applicable written quotation/invoice.
Useful answers before you discuss your exact requirement with our team.
It is structured support for an accessible seller account where selling activity became inactive, dormant or paused and the business now needs operational preparation before selling resumes.
Eligibility generally requires all key conditions: the seller account is at least 1 year old, has had no sales during the last 12 months, remains active and accessible rather than suspended, has a catalogue of 30+ SKUs, and is restart-ready with catalogue, inventory, pricing and operational details. CES confirms final eligibility after reviewing the account condition and restart scope.
Eligible sellers may receive Re-Start support without a professional service fee, including up to 3 months of Account Management support and up to 100 listings within the confirmed free-support scope. Final eligibility and scope are confirmed by CES after account review.
No. Re-Start is for an accessible account that needs to restart operations. Reinstatement is for suspension, deactivation or another enforcement issue that requires an appeal or corrective response.
We can review Account Health, catalogue status, inactive or suppressed listings, inventory, fulfilment readiness, pricing, offers and previous advertising activity before building a restart plan.
Yes. A restart plan can prioritize products that are operationally ready and commercially suitable instead of switching the entire catalogue back on at once.
We review historical campaigns first. Depending on relevance and performance, they may be restarted, modified, paused or replaced with a new structure.
Fulfilment readiness can be reviewed as part of the restart assessment, including stock availability and whether MFN/FBA operations are ready for renewed demand.
No. The service prepares the account for a structured restart, but sales depend on product demand, competition, price, stock, delivery, listing quality, customer trust and advertising performance.
Get practical guidance for onboarding, re-starting inactive accounts, operations, advertising, listings or account issues.
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