1. Review the Notice
Examine the enforcement message, Account Health information, case history and available records.
Case-specific support for suspended, deactivated or restricted Amazon seller accounts, including notice review, root-cause analysis, document guidance and appeal preparation.
Fee applies to the agreed reinstatement case scope. Separate or new enforcement issues may require separate review. Amazon makes all final decisions.
Start Case ReviewClear scope, practical execution and seller-owned information at every stage.
Seller Reinstatement is for suspension, deactivation or enforcement that requires case review or appeal support. Account Reactivation / Re-Start is for an active and accessible seller account where business activity became inactive, dormant or paused.
Each enforcement case is different. We first review the actual Amazon notice and available records before deciding the appropriate response path.
Examine the enforcement message, Account Health information, case history and available records.
Understand what Amazon believes went wrong and what operational issue may have caused it.
Identify invoices, supplier records, photographs, authorizations or other documents relevant to the case.
Structure the appeal / POA and review subsequent Amazon communication within the agreed service period.
Where a Plan of Action is appropriate, it should be specific to the actual enforcement issue and clearly demonstrate that the cause has been understood and addressed.
Do not submit altered, fabricated or misleading documents. CES will not assist with false invoices or false representations.
These service-specific terms apply together with the website Terms & Conditions and applicable written quotation/invoice.
Useful answers before you discuss your exact requirement with our team.
Support can include account suspensions, deactivations, policy issues, performance problems, authenticity/document requests, intellectual-property complaints, verification matters and listing-level enforcement depending on the case.
Yes, where a Plan of Action is appropriate. It should be specific to the actual issue and address root cause, corrective actions and preventive measures rather than using a generic template.
Depending on the case, relevant records may include invoices, supplier details, authorization letters, identity/business documents, product or packaging photographs, tracking information, compliance documents and previous Amazon correspondence.
No. Amazon independently makes reinstatement decisions. CES provides case analysis, document guidance and appeal support.
Amazon does not provide one universal response timeline. The time depends on the enforcement reason, evidence required and Amazon review process.
The current professional service fee is ₹5,000 + GST, subject to the written case scope and service terms.
The service period is up to 45 days. If the account remains unreinstated at the end of the applicable service period, 50% of the professional service fee may be refundable subject to the written conditions, seller cooperation and scope limitations. GST is non-refundable.
Coordinate all submissions with the CES team during the engagement so duplicate or contradictory appeals are avoided.
Get practical guidance for onboarding, re-starting inactive accounts, operations, advertising, listings or account issues.
Never share passwords, OTPs, card PINs/CVV, UPI PINs or Seller Central login credentials in chat.